Broke a piece made of unobtainium on my well fed pressure tank, spoke to Terry on the phone and he started searching for it immediately. He also sent a guy over to take a look at it. At the end of it all I ended up ordering it through a local plumbing supply store, but not after a considerable amount of legwork (this part was a serious pain to track down).
Through it all he did a not inconsiderable amount of legwork himself and also offered me alternatives to get water back in my house a lot quicker. He also kept in touch with me far better than most places would. If the previous owner of my house had installed a jobber tank instead of a retail one I have no doubts that they would have had me back up and running in less than a day.
I was very impressed with the promptness of the service and the actual care involved. Far too often these days it’s like pulling hens teeth to get things done, especially when companies are busy, but Terry actually wanted to help me get fixed back up and to me that makes all the difference. In the future if I have plumbing problems again my first call will be to Sardis Plumbing & Heating